Last updated: October 13, 2026
Welcome to The 911 Lady. By using this website, you agree to the following terms and conditions.
Educational and Informational Purposes
The content on The 911 Lady is provided for educational, informational, and general interest purposes. Content may include personal experiences, opinions, commentary, training concepts, and general information related to emergency communications, public safety, communication, personal development, and other topics.
Nothing on this website should be considered legal, medical, mental health, financial, or other professional advice.
Emergency Information
The 911 Lady is not an emergency service, public safety answering point, law enforcement agency, fire department, emergency medical service, or government agency.
If you are experiencing an emergency, contact the appropriate emergency services in your location.
Accuracy of Information
I make reasonable efforts to provide useful and accurate information; however, information, standards, technology, policies, procedures, laws, and industry practices may change. I do not guarantee that all information on this website will always be complete, current, or applicable to every jurisdiction or agency.
Public safety professionals should follow the policies, procedures, protocols, laws, and training requirements applicable to their own agency and jurisdiction.
Personal Views
Unless specifically stated otherwise, opinions expressed on The 911 Lady are my own and do not represent any current or former employer, agency, organization, association, or other entity with which I may be affiliated.
Intellectual Property
Unless otherwise stated, original blog posts, written materials, graphics, downloads, educational resources, and other original content published on The 911 Lady are protected by applicable intellectual property laws.
You may share links to content on this website. You may not reproduce, republish, sell, distribute, or present original content as your own without permission, except as permitted by law.
The 911 Lady name, logo, and related branding are my trademarks and may not be used without permission.
Training materials, courses, classes, and presentations may not be used to teach or train others without my written permission.
External Links
The 911 Lady may link to third-party websites and resources for convenience or educational purposes. A link does not necessarily constitute endorsement, and I am not responsible for the content, availability, accuracy, or privacy practices of third-party websites.
Products & Content Hosted Elsewhere
Some of my books, downloads, and other products are sold or delivered through third-party platforms such as Payhip. When you buy or download through one of those platforms, your purchase, payment, delivery, and personal information are handled by that platform under its own terms and privacy policy. Refunds and payment questions follow that platform’s process. I’m happy to help where I can, so reach out through the Contact page.
User Conduct
Visitors may not use this website in a way that is unlawful, harmful, abusive, disruptive, or intended to interfere with the operation or security of the website.
Language & Audience
The 911 Lady is a website written for adults. I’m a real person, and sometimes I swear, joke around, and talk about the heavy parts of emergency work. Some posts may cover difficult topics, including violence, sexual assault, suicide, death, and child abuse. This is the reality of public safety and emergency work. The Children’s Center is the one area made for kids, and I keep it kid-friendly. Everywhere else, use your own judgment. It’s up to parents to monitor what their children are looking at on the internet. If you’re a parent, that includes deciding whether or not you feel they can handle these topics or freely browse this site.
I do aim to speak in a factual and professional manner around sensitive topics, but if you don’t want to view it or don’t allow your children to, it’s your responsibility to move on. I will have no hard feelings. If you don’t agree with that, this site may not be for you.
Comments & Community
This site is my house. Comments are welcome, and I love hearing from you, but they are moderated. I reserve the right to edit, hide, or remove any comment, and to block anyone from commenting, at any time, for any reason, without notice.
That includes comments that are offensive, hateful, harassing, threatening, spammy, or off-topic, or that share someone else’s private information. It also includes details from active calls, cases, or investigations. Protect your callers, your agency, and yourself.
Limitation of Liability
Use of this website and its content is at your own discretion. To the extent permitted by law, The 911 Lady and its owner are not responsible for losses or damages resulting from reliance on information provided through this website or from the use of third-party resources linked from it.
Changes to These Terms
These Terms & Conditions may be updated as the website grows, new services or resources are added, or legal and operational requirements change. The date at the top of this page will indicate the most recent update.
Contact
Questions regarding these Terms & Conditions may be submitted through the Contact page on The 911 Lady website.